Competing institutional logics and the evolution of organizational routines

Confrontation de logiques institutionnelles et dynamique des routines organisationnelles

Florence Charue-Duboc and Nathalie Raulet-Croset ()
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Florence Charue-Duboc: PREG-CRG - Pole de recherche en économie et gestion - X - École polytechnique - IP Paris - Institut Polytechnique de Paris - CNRS - Centre National de la Recherche Scientifique
Nathalie Raulet-Croset: IAE Paris - Sorbonne Business School, PREG-CRG - Pole de recherche en économie et gestion - X - École polytechnique - IP Paris - Institut Polytechnique de Paris - CNRS - Centre National de la Recherche Scientifique

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Abstract: The paper focuses on the evolution of organizational routines which occur when organizations are confronted to the coexistence of institutional logics. The empirical case concern organizations providing telecare services for elderly frail persons in France and which face a medical and a social care logic in their activity. The routine dynamic develops when the logics' coexistence create tensions in the activity, because of ambiguous and uncertain situations. We show that new routines hybridizing the two logics appear, and that routines appear linked to the social care logic, which is less specific.

Keywords: institutional logics; routines; telecare; elderly; logiques institutionnelles; téléassistance; personnes âgées (search for similar items in EconPapers)
Date: 2014-04
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Published in Revue Française de Gestion, 2014, Manager les tensions, manager sous tension, 40 (240), pp.29-44

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-01889483

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