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Banks and Municipalities: a shared desire to communicate on Guaranteed Personal Microcredit

Bancos y Municipalidades: una voluntad de comunicar sobre el Microcrédito Personal Garantizado

Valérie Billaudeau (), Elizabeth Poutier, Pascal Glemain and Emmanuel Bioteau ()
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Valérie Billaudeau: ESO - Espaces et Sociétés - UNICAEN - Université de Caen Normandie - NU - Normandie Université - UM - Le Mans Université - UA - Université d'Angers - AGROCAMPUS OUEST - UR2 - Université de Rennes 2 - CNRS - Centre National de la Recherche Scientifique - IGARUN - Institut de Géographie et d'Aménagement Régional de l'Université de Nantes - UN - Université de Nantes
Elizabeth Poutier: ESSCA - ESSCA – École supérieure des sciences commerciales d'Angers = ESSCA Business School
Pascal Glemain: LIRIS - Laboratoire interdisciplinaire de recherche en innovations sociétales - UR2 - Université de Rennes 2
Emmanuel Bioteau: ESO - Espaces et Sociétés - UNICAEN - Université de Caen Normandie - NU - Normandie Université - UM - Le Mans Université - UA - Université d'Angers - AGROCAMPUS OUEST - UR2 - Université de Rennes 2 - CNRS - Centre National de la Recherche Scientifique - IGARUN - Institut de Géographie et d'Aménagement Régional de l'Université de Nantes - UN - Université de Nantes

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Abstract: Communicating on the offer of Guaranteed Personal Microcredit (GPM) with low income families: this is the shared ambition of the local municipalities and the « Crédit Municipal » institution in the cities of Nantes (1999) and Paris (2008). In both cases, this offer from the « Crédit Municipal » is part of a public policy of solidarity supported by the city concerned, « to strengthen the integration and reintegration » of some low-income households. Despite these microcredits being backed by a bank and partnership support structures, the number of microcredits has not noticeably increased, highlighting problems of communication. This has led to the vast communication campaign deployed by the cities of Paris and Nantes being brought into question, more especially as it demanded an investment, both in time and finance, rarely carried out elsewhere. Employing a qualitative approach, we analyzed the communication tools used for Guaranteed Personal Microcredit and the impact on the image of the banking and political organizations concerned by this offer.

Keywords: Microcredit; Communication; Campaign; Image; Municipalities; Bank; Microcrédito; Comunicación; Imagen; Municipios; Bancos; Municipalité; Banque (search for similar items in EconPapers)
Date: 2017
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Published in La Revue des Sciences de Gestion, 2017, 287-288 (5), pp.79-88. ⟨10.3917/rsg.287.0079⟩

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-01892271

DOI: 10.3917/rsg.287.0079

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