La prise en compte du risque dans le voyage d’affaire

Étienne Pénaud (), Karim Machat () and David Ospital ()
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Étienne Pénaud: CREG - Centre de recherche et d'études en gestion - UPPA - Université de Pau et des Pays de l'Adour
Karim Machat: CREG - Centre de recherche et d'études en gestion - UPPA - Université de Pau et des Pays de l'Adour
David Ospital: CREG - Centre de recherche et d'études en gestion - UPPA - Université de Pau et des Pays de l'Adour

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Abstract: This paper reports findings of a first exploratory research on how travel managers (TM) assess risk in the business travel industry. Firstly, literature review allows identifying the function of travel management as well as the role of the TM whose main mission consists in taking into account risk in its various dimensions (financial, physical, performance risk, etc.). Secondly, an exploratory qualitative study based on a sample of 10 TM illustrates how they effectively deal with the specific risk of travelling within their company. The main results of our research reveal the difficulty for them to assess risk and also suggest some levers for potential action.

Keywords: risk; business trip; control; commitment; risque; voyage d'affaires; Travel Manager; contrôle; engagement (search for similar items in EconPapers)
Date: 2018
Note: View the original document on HAL open archive server: https://hal.science/hal-01894938v1
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Published in Management & sciences sociales, 2018, Risque : débattre et surtout décider, 24, pp.68-80. ⟨10.3917/mss.024.0068⟩

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-01894938

DOI: 10.3917/mss.024.0068

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