Order within disorder: or how a system “University Chair” comes to structure bank digital change

DE L'ORDRE DANS LE DESORDRE: OU COMMENT UN DISPOSITIF « CHAIRE UNIVERSITAIRE » VIENT STRUCTURER LA TRANSFORMATION NUMERIQUE BANCAIRE

Fabienne Villesèque-Dubus (), Michel Mannarini and Bertrand Mocquet ()
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Fabienne Villesèque-Dubus: MRM - Montpellier Research in Management - UPVM - Université Paul-Valéry - Montpellier 3 - UPVD - Université de Perpignan Via Domitia - Groupe Sup de Co Montpellier (GSCM) - Montpellier Business School - UM - Université de Montpellier
Michel Mannarini: MRM - Montpellier Research in Management - UPVM - Université Paul-Valéry - Montpellier 3 - UPVD - Université de Perpignan Via Domitia - Groupe Sup de Co Montpellier (GSCM) - Montpellier Business School - UM - Université de Montpellier
Bertrand Mocquet: MICA - Médiation, Information, Communication, Art - UBM - Université Bordeaux Montaigne, UPVD - Université de Perpignan Via Domitia

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Abstract: This article focuses on organisational disorder associate to digital change in bank sector, and on the structuring role of a university chair associated to this change. research proposes to realize the establishment of a support system of the change in the digital transformation of a bank. This system began in September 2014, a Chair "uses of digital technology" within the foundation of a higher institution, funded by the bank, intends to make a study on the digital transformation of a bank in a context competitive and institutional changing. The purpose of this study is to observe and understand the structuring mechanisms of this support device change, observe how management and control tools of the digital transformation can emerge from the setting in place of the device.

Keywords: Digital Transformation; Organizational performance; Managerial innovation; Strategic management; Transformation numérique; Performance des organisations; Innovation collaborative; Pilotage stratégique (search for similar items in EconPapers)
Date: 2016-05-19
Note: View the original document on HAL open archive server: https://hal.science/hal-01901107v1
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Published in Comptabilité et gouvernance, May 2016, Clermont-Ferrand, France. pp.cd-rom

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