Riding the Roller-Coaster of the Accreditation Process at Higher Education Institutions through Employees Engagement

Rana Sawaya, Donabelle Tabchoury and Marc Bonnet ()
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Rana Sawaya: UOB - University of Balamand [Liban]
Donabelle Tabchoury: LIRSA - Laboratoire interdisciplinaire de recherche en sciences de l'action - CNAM - Conservatoire National des Arts et Métiers [CNAM]
Marc Bonnet: MAGELLAN - Laboratoire de Recherche Magellan - UJML - Université Jean Moulin - Lyon 3 - Université de Lyon - Institut d'Administration des Entreprises (IAE) - Lyon

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Abstract: At the present time, Higher Education Institutions (HEI) are increasingly engaging in the accreditation process. The complexity of the accreditation process imposes on HEIs the urgent need to maintain sustainability. The pertinent literature reveals that employee engagement is an enduring praxis that helps organizations to gain sustainability and resolve organizational challenges such as the lack of cohesion so often observed in academic communities. This paper describes how a private University in the Gulf region, through promoting job autonomy and inciting engagement among its administrative staff and faculty members, has tried to successfully maneuver beyond and rode the accreditation roller-coaster.

Keywords: Socio - Economic; SEAM; Hidden Costs; Higher Education Institutions; Sustainability; Accreditation; Administrative Staff; Faculty; Employee engagement; Job autonomy (search for similar items in EconPapers)
Date: 2018
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Published in Theory and Practice of Socio-Economic Management, 2018, 3 (2), pp.36-52

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