The AEO status as a source of competitive advantage

Thierry Houe () and Eileen Murphy
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Thierry Houe: ICN Business School, CEREFIGE - Centre Européen de Recherche en Economie Financière et Gestion des Entreprises - UL - Université de Lorraine
Eileen Murphy: ICN Business School, CEREFIGE - Centre Européen de Recherche en Economie Financière et Gestion des Entreprises - UL - Université de Lorraine

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Abstract: Purpose Faced with increasing competition, the ability to secure and optimise global logistics operations should be regarded as a competitive advantage. In the context of the hitherto little explored field of security and safety programmes, the purpose of this paper is to examine how an Authorised Economic Operator (AEO) certificate may affect the creation of a competitive edge for a freight forwarder. Design/methodology/approach By using the resource-based view as a theoretical background and a qualitative analysis using an interview grid inspired by the balanced scorecard, this research identifies resources and capabilities linked to the AEO certification.

Keywords: Strategy; Resource-based view; Supply chain risk management; Competitive advantage; Logistics service provider (search for similar items in EconPapers)
Date: 2018-09-30
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Citations: View citations in EconPapers (3)

Published in European Business Review, 2018, 30 (5), pp.591 - 606. ⟨10.1108/EBR-06-2017-0127⟩

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-01921801

DOI: 10.1108/EBR-06-2017-0127

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