Digitizing the Public Organization: Information System Architecture as a Key Competency to Foster Innovation Capabilities in Public Administration

Claude Rochet (), Joris Peignot and Adrien Peneranda ()
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Claude Rochet: CERGAM - Centre d'Études et de Recherche en Gestion d'Aix-Marseille - AMU - Aix Marseille Université - UTLN - Université de Toulon
Joris Peignot: CERGAM - Centre d'Études et de Recherche en Gestion d'Aix-Marseille - AMU - Aix Marseille Université - UTLN - Université de Toulon
Adrien Peneranda: CERGAM - Centre d'Études et de Recherche en Gestion d'Aix-Marseille - AMU - Aix Marseille Université - UTLN - Université de Toulon

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Abstract: The aim of this paper is to focus on the problems encountered in digitizing public administration. It puts emphasis on what is at stake with e-administration and underlines the contrast with the high rate of failure in managing such projects. After a review of why so many projects fail, the paper outlines, through the experience of a pilot project implemented in the Ministry of Finances in France, which key com-petencies need to be improved in the public sector and what could be an appropriate training program.

Keywords: information system architecture; information technology; eGovernment; innovation; complex systems; design science (search for similar items in EconPapers)
Date: 2012-04-25
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Published in Halduskultuur - The Estonian Journal of Administrative Culture and Digital Governance, 2012, Public Administration, Technology & Innovation, 13 (1)

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-01986787

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