Who's on the tourist's menu? Exploring the social significance of restaurant experiences for tourists
Sheila Matson-Barkat and
Philippe Robert Demontrond ()
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Sheila Matson-Barkat: ESC [Rennes] - ESC Rennes School of Business
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Abstract:
Taking a Consumer Culture Perspective, this paper explores the co-production of meaning among participants in tourists' restaurant experiences. Responding to criticisms that interpreting consumer behaviour should focus both on the individual and also on the collective context of consumption (Askegaard and Linnet, 2011), our research explores the social significance of these experiences and how they feed into the tourist's identity project. 34 ethnographic interviews are led with a view to exploring how tourists co-produce meaning within their group and also with staff and other patrons in the context of restaurant experience and these are followed up with a further 57 semi-structured interviews. Restaurant experiences are shown to be both rich and complex in social meanings. Thematic analysis leads to the identification and discussion regarding four contexts where social meanings are co-produced, namely sharing experiences, family togetherness and transmission, cultural guidance and customer-to-customer interaction.
Keywords: theory; tourism; restaurants; interviews; behaviour; consumer behaviour; consumers; consumption; feeds; tourists (search for similar items in EconPapers)
Date: 2018-12
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Citations: View citations in EconPapers (4)
Published in Tourism Management, 2018, 69, pp.556-578. ⟨10.1016/j.tourman.2018.06.031⟩
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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-01992429
DOI: 10.1016/j.tourman.2018.06.031
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