When recommending a product backfires: The effects of justification and source on user responses to online personalized recommendations

Laurie Balbo, Florence Jeannot and Agnès Helme-Guizon ()
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Laurie Balbo: MRM - Montpellier Research in Management - UPVM - Université Paul-Valéry - Montpellier 3 - UPVD - Université de Perpignan Via Domitia - Groupe Sup de Co Montpellier (GSCM) - Montpellier Business School - UM - Université de Montpellier
Florence Jeannot: CERAG - Centre d'études et de recherches appliquées à la gestion - UGA [2016-2019] - Université Grenoble Alpes [2016-2019]
Agnès Helme-Guizon: CERAG - Centre d'études et de recherches appliquées à la gestion - UGA [2016-2019] - Université Grenoble Alpes [2016-2019]

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Date: 2017
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Published in Systèmes d'Information et Management, 2017, 22 (2), pp.81-102. ⟨10.3917/sim.172.0081⟩

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-02022963

DOI: 10.3917/sim.172.0081

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