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Relation entre la perception de la qualité et la fidélité: Une application aux sites web commerciaux

André Boyer and Ayoub Nefzi
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André Boyer: GRM - Groupe de Recherche en Management - EA 4711 - UNS - Université Nice Sophia Antipolis (1965 - 2019) - UniCA - Université Côte d'Azur

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Date: 2008
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Published in La Revue des Sciences de Gestion, 2008

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