Conditions de travail, stress professionnel, qualité de service perçue: quelles relations ? Une étude auprès des personnels en contact dans le secteur hôtelier

Sari Mansour and Nathalie Commeiras
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Sari Mansour: MRM - Montpellier Research in Management - UPVM - Université Paul-Valéry - Montpellier 3 - UPVD - Université de Perpignan Via Domitia - Groupe Sup de Co Montpellier (GSCM) - Montpellier Business School - UM - Université de Montpellier
Nathalie Commeiras: MRM - Montpellier Research in Management - UPVM - Université Paul-Valéry - Montpellier 3 - UPVD - Université de Perpignan Via Domitia - Groupe Sup de Co Montpellier (GSCM) - Montpellier Business School - UM - Université de Montpellier

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Date: 2017-05
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Published in 19ème Université de Printemps de l’Audit Social et 3ème Rencontres Internationales des Sciences du Management, May 2017, Marrakech, Maroc

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