A framework to analyze knowledge management system adoption through the lens of organizational culture

Thierno Tounkara ()
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Thierno Tounkara: IMT-BS - DSI - Département Systèmes d'Information - TEM - Télécom Ecole de Management - IMT - Institut Mines-Télécom [Paris] - IMT-BS - Institut Mines-Télécom Business School - IMT - Institut Mines-Télécom [Paris], LITEM - Laboratoire en Innovation, Technologies, Economie et Management (EA 7363) - UEVE - Université d'Évry-Val-d'Essonne - IMT-BS - Institut Mines-Télécom Business School - IMT - Institut Mines-Télécom [Paris]

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Abstract: Although, the KM-culture research has helped to validate the importance of cultural values for companies' KM initiatives and provided insights into some important values, it still lacks frameworks and analysis outlining how specific types of cultural values might relate to Knowledge Management systems adoption and subsequent outcomes. In this article, we provide a three-dimensional framework to help managers articulate how culture affects their unit's ability to create, transfer and apply knowledge through KMS use. To illustrate the application of the framework, we also present an exploratory case study we have performed in an international organization in the area of development assistance and capacity development.

Keywords: Technology adoption; Knowledge management system; Information system; Oganizational culture; Knowledge management (search for similar items in EconPapers)
Date: 2019-05
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Published in AI EDAM, 2019, 33 (2), pp.226 - 237. ⟨10.1017/S089006041900009X⟩

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-02147794

DOI: 10.1017/S089006041900009X

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