Contribution du shadow IT à la construction de la légitimité de l'acteur métier

Sofianne Messaoudi Escarabajal (), Meissonier Régis () and Claudio Vitari ()
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Sofianne Messaoudi Escarabajal: MRM - Montpellier Research in Management - UPVM - Université Paul-Valéry - Montpellier 3 - UPVD - Université de Perpignan Via Domitia - Groupe Sup de Co Montpellier (GSCM) - Montpellier Business School - UM - Université de Montpellier
Meissonier Régis: MRM - Montpellier Research in Management - UPVM - Université Paul-Valéry - Montpellier 3 - UPVD - Université de Perpignan Via Domitia - Groupe Sup de Co Montpellier (GSCM) - Montpellier Business School - UM - Université de Montpellier
Claudio Vitari: CERGAM - Centre d'Études et de Recherche en Gestion d'Aix-Marseille - AMU - Aix Marseille Université - UTLN - Université de Toulon

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Abstract: The increasing use of unauthorized Information Technology (IT) has consequences that go beyond the organizational framework. These unofficial and creative practices are grouped under the name of shadow IT (Information Technology) and are beyond the control of IT departments. Previous research on the impact of shadow IT has highlighted its positive effects on user motivation and performance, on strengthening innovation in organizations, and on the negative influence on the stability and security of the official IT system. Our analysis, through neo-institutional theories, would make it possible to consider this phenomenon as contributing to the construction, at different levels, of the legitimacy of the professional actor, institutional entrepreneur. This phenomenon would also be able to spread into the institutional field of the organization through isomorphic processes, modifying its logic.

Keywords: néo-institutionnalisme; stratégie de contournement; légitimité; Shadow IT; champ institutionnel (search for similar items in EconPapers)
Date: 2019-06-13
New Economics Papers: this item is included in nep-pay
Note: View the original document on HAL open archive server: https://hal.science/hal-02175960v1
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Published in Transformation Digitale 2019 - "Transformation digitale de la société : une nouvelle ère de changement et de développement socio-économique ?", LERSEM - ENCG - El Jadida, MAROC; MRM-SI - Université de Montpellier, Jun 2019, El Jadida, Maroc

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