Overtrust as the original sin? The case study of a business and employment cooperative

Pêcher par excès de confiance ? Etude de cas d’une coopérative d’activité et d’emploi

Elodie Brûlé-Gapihan () and Mélissa Boudes ()
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Elodie Brûlé-Gapihan: REGARDS - Recherches en Économie Gestion AgroRessources Durabilité Santé- EA 6292 - URCA - Université de Reims Champagne-Ardenne - MSH-URCA - Maison des Sciences Humaines de Champagne-Ardenne - URCA - Université de Reims Champagne-Ardenne, CHESS - Chaire Economie Sociale et Solidaire - URCA - Université de Reims Champagne-Ardenne
Mélissa Boudes: NEOMA - Neoma Business School

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Abstract: If the benefits of trust within collaborative relationships are subject of numerous studies, few scholars focus on its undesirable side effects. Our case study attempts to fill this gap. It questions the institutionalisation process of trust, specifically the resulting mechanisms of trust self-reproduction. From semi-structured interviews and archives analysis, we describe the history of a business and employment cooperative, and highlight the construction process of overtrust. The context, in which the relationship emerges, is here characterised by the dominance of informal settings and strong ties between actors. The situation leads to cognitive biases affecting the institutionalisation process of trust and resulting in an overtrust.

Keywords: Trust; Institutionalisation; Cooperative; Confiance; Coopérative; Institutionnalisation (search for similar items in EconPapers)
Date: 2015-04
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Published in Revue Française de Gestion, 2015, 41 (248), pp.153-169. ⟨10.3166/RFG.248.153-169⟩

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-02193954

DOI: 10.3166/RFG.248.153-169

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