Managing staff in a situation of double command, between risks and opportunities in the context of Middle school

Gérer les agents des collèges en situation de double autorité, entre risques et opportunités

Aurélien Ragaigne ()
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Aurélien Ragaigne: CEREGE [Poitiers, La Rochelle] - Centre de recherche en gestion [EA 1722] - UP - Université de Poitiers = University of Poitiers - ULR - La Rochelle Université

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Abstract: This article explores the management of non-teaching staff working in middle school who report to two authorities, a hierarchical authority (on the level of the local authorities) and a functional authority (on the level of the Head of the school). Our study tries to respond to the following question: how are non-teaching staff managed in this context of double authority? This subject is grounded academically in theories of double bind and the role tensions. Using qualitative methodology (semi-directive interviews with non-teaching staff and their hierarchies), we focus our analysis on the risks and opportunities involved in this situation. Our data show that managing shared authority contains risks that are sources of dysfunction for organisations. Using the concept of "discussion spaces" developed by Mathieu Detchessahar, this study shows that setting aside time for discussion and mutual recognition helps to overcome the dysfunctional side of the situation.

Keywords: Authority; Hierarchy; Dialogue; Discussion space; Middle school; autorité; hierarchie; dialogue; espace de discussion; collège (search for similar items in EconPapers)
Date: 2016-09-01
Note: View the original document on HAL open archive server: https://hal.science/hal-02266387v1
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Published in Gestion et management public [2012-..], 2016, 3 (5-1), pp.45-60. ⟨10.3917/gmp.051.0045⟩

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-02266387

DOI: 10.3917/gmp.051.0045

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