Le management des connaissances: contribution à l’analyse, à l’évaluation et à la prévention des risques psychosociaux au travail

Besma Harguem and Habib Hadj Mabrouk ()
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Besma Harguem: UNIV-K - Université de Kairouan=University of Kairouan
Habib Hadj Mabrouk: IFSTTAR/COSYS/ESTAS - Évaluation des Systèmes de Transports Automatisés et de leur Sécurité - IFSTTAR - Institut Français des Sciences et Technologies des Transports, de l'Aménagement et des Réseaux - PRES Université Lille Nord de France

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Abstract: The prevention of the professional risks and particularly the psychosocial ones (PSR) has become one of the priorities of the public authorities, the social partners and the companies. However, the adopted methods do not offer a well- formalized methodological framework which makes it possible to assist the experts of the field in their crucial task of analysis, evaluation and prevention of the PSR. Even though these methods make a significant contri- bution to the field of health at the work, there is no unique approach which can totally apprehend the management of the PSR. To bring a brief reply to these pro- blems, this work attempts to develop an overall methodological approach founded not only on the « Experience feedback », but also on the implementation of a Matrix known as « Severity/frequency » making it possible to analyze, evaluate and prevent the psychosocial risks as a whole.

Keywords: Psychosocial risks; Safety; Knowledge management; Experience feedback; Severity/Frequency Matrix; Risques psychosociaux RPS; Sécurité; Management des connaissances; Retour d’expérience; Matrice Gravité/Occurrence (search for similar items in EconPapers)
Date: 2015-06
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Published in Communication et Management : Revue internationale des sciences commerciales, 2015, 12 (1), pp.65-80. ⟨10.3917/comma.121.0065⟩

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-02280982

DOI: 10.3917/comma.121.0065

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