A Multiagent Approach for Collective Decision Making in Knowledge Management

Imène Brigui-Chtioui () and Inès Saad ()
Additional contact information
Imène Brigui-Chtioui: GRIISG - ISG paris
Inès Saad: UPJV - Université de Picardie Jules Verne, Amiens School of Management - Amiens School of Management

Post-Print from HAL

Abstract: In this paper we propose an argumentative multiagent model based on a mediator agent in order to automate the resolution of conflicts between decision makers for identifying knowledge that need to be capitalized and that we call "crucial knowledge". We follow both an argumentative approach and a multi-agent system based on a mediator agent. This new approach allows the mediator agent to elicit preference of decision makers which can be different or even contradictory while exploiting and managing their multiple points of view to identify crucial knowledge. Concrete experiments have been conducted on real data from an automotive company and on randomly generated data. We have observed that a non-argumentative approach is more sensitive to the variation of the number of knowledge than an argumentative one. Indeed, the classification results using the multiagent system are consistent with classifications of human decision makers in nearly 80% of studied cases.

Keywords: Knowledge management; Multi-agent systems; knowledge classification; Argumentation; Conflict resolution; Decision support system (search for similar items in EconPapers)
Date: 2011-01-01
References: Add references at CitEc
Citations:

Published in Group Decision and Negotiation, 2011, 20 (1), 19-37 p. ⟨10.1007/s10726-010-9202-x⟩

There are no downloads for this item, see the EconPapers FAQ for hints about obtaining it.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-02312184

DOI: 10.1007/s10726-010-9202-x

Access Statistics for this paper

More papers in Post-Print from HAL
Bibliographic data for series maintained by CCSD ().