Emergence of Cultural Intelligence and Global Mindset Capital: A Multilevel Model

Jase Ramsey, Amine Abi Aad, Chuandi Jiang, Livia Lopes Barakat and Virginia Drummond ()
Additional contact information
Jase Ramsey: SLU - Saint Louis University
Amine Abi Aad: LAU - Lebanese American University
Chuandi Jiang: SLU - Saint Louis University
Livia Lopes Barakat: FDC - Fundação Dom Cabral [Brasil] = Dom Cabral Foundation [Brazil]
Virginia Drummond: EM - EMLyon Business School

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Abstract: Purpose The purpose of this paper is to establish under which conditions researchers should use the constructs cultural intelligence (CQ) and global mindset (GM). We further seek to understand the process through which these constructs emerge to a higher level, and link unit-level knowledge, skills, and abilities (KSAs) capital to pertinent firm-level outcomes. Design/methodology/approach This paper is a conceptual study with a multilevel model. Findings This paper differentiates two similar lines of research occurring concordantly on the CQ and GM constructs. Next, we develop a multilevel model to better understand the process through which CQ and GM emerge at higher levels and their underlying mechanisms. Finally, this paper adds meaning to the firm-level KSAs by linking firm-level KSAs capital to pertinent firm-level outcomes. Research limitations/implications The conclusion implies that researchers should use CQ when the context is focused on interpersonal outcomes and GM when focused on strategic outcomes. The multilevel model is a useful tool for scholars to select which rubric to use in future studies that have international managers as the subjects. We argue that if the scholar is interested in an individual's ability to craft policy and implement strategy, then GM may be more parsimonious than CQ. On the other hand, if the focus is on leadership, human resources, or any other relationship dependent outcome, then CQ will provide a more robust measure. Practical implications For practitioners, this study provides a useful tool for managers to improve individual-level commitment by selecting and training individuals high in cultural intelligence. On the other hand, if the desired outcome is firm-level sales or performance, we should focus on targeting individuals high in global mindset. Originality/value This is the first theoretical paper to examine how CQ and GM emerge to the firm-level and describe when to use each measure.

Keywords: Organizational commitment; Cultural intelligence; Multilevel; Firm performance; Government intervention (search for similar items in EconPapers)
Date: 2016-04-01
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Citations: View citations in EconPapers (4)

Published in Multinational Business Review, 2016, 24 (2), 106-122 p. ⟨10.1108/MBR-12-2015-0062⟩

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-02313411

DOI: 10.1108/MBR-12-2015-0062

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