The new generation of knowledge management for the Web 2.0 age: KM 2.0

Imed Boughzala () and Moez Limayem
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Imed Boughzala: IMT-BS - DSI - Département Systèmes d'Information - TEM - Télécom Ecole de Management - IMT - Institut Mines-Télécom [Paris] - IMT-BS - Institut Mines-Télécom Business School - IMT - Institut Mines-Télécom [Paris]
Moez Limayem: ISYS - Department of Information Systems (Walton College of Business - University of Arkansas)

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Abstract: Today, due to spurred social (e.g. the "Millennials") and technological (e.g. Broadband Internet, Mobile Technology, GPS1, Web 2.0), etc) changes, organizations are transformed in an economic environment that is more than ever competitive. In the context of the Social Organization in the Web 2.0 age, collaboration mediated by technology, social networking and virtual communities, culture of awareness and innovation have become new levers to put Collective Intelligence at the service of the organization. In such an organization, all employees can equally participate in creating, using and sharing information and knowledge. The "Individual"- knowledge worker, plays a central role in this case.

Keywords: Enterprise 2.0; KM 2.0; Socialization; Web 2.0; Millennials; Collective intelligence; Knowledge management system; Social capital (search for similar items in EconPapers)
Date: 2010
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Published in Encyclopedia of e-business development and management in the digital economy, IGI Global, pp.1211 - 1220, 2010, 978-1-61520-611-7. ⟨10.4018/978-1-61520-611-7.ch122⟩

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-02442741

DOI: 10.4018/978-1-61520-611-7.ch122

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