De l'engagement du salarié à l'engagement du client vers une performance globale et organisationnelle

Younes Belfellah (), Victor Harkat and Bilal Bourkha ()
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Younes Belfellah: CREG - Centre de recherche et d'études en gestion - UPPA - Université de Pau et des Pays de l'Adour
Bilal Bourkha: IAE Lille - IAE Lille University School of Management - Lille - Université de Lille

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Date: 2018-02-13
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Published in Editions universitaires europeennes, 2018, 978-620-2-26792-2

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-02470955

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