I am not your hero: change management and culture shocks in a public sector corporation

Yannick Fronda () and Jean-Luc Moriceau ()
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Yannick Fronda: IMT-BS - DEFI - Département Droit, Économie et Finances - TEM - Télécom Ecole de Management - IMT - Institut Mines-Télécom [Paris] - IMT-BS - Institut Mines-Télécom Business School - IMT - Institut Mines-Télécom [Paris], CEMANTIC - Centre d'Études et de recherches en Management et TIC - TEM - Télécom Ecole de Management - IMT - Institut Mines-Télécom [Paris]
Jean-Luc Moriceau: IMT-BS - DEFI - Département Droit, Économie et Finances - TEM - Télécom Ecole de Management - IMT - Institut Mines-Télécom [Paris] - IMT-BS - Institut Mines-Télécom Business School - IMT - Institut Mines-Télécom [Paris], CEMANTIC - Centre d'Études et de recherches en Management et TIC - TEM - Télécom Ecole de Management - IMT - Institut Mines-Télécom [Paris]

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Abstract: Purpose - A description of the managerial impact on change processes during a takeover with middle management in the telecom industry.Design/methodology/approach - The approach is to use storytelling as a form of analysis of different positions within an organization, as described in a case study.Findings - By not including the voice of the middle managers, higher management runs into problems in the implementation of change processes.Research limitations/implications - By using narratives as a source for analysis, the paper does not try to gain objective insights into change processes.Practical implications - Resistance to change can prove a safeguard against too optimistic change.Originality/value - The paper shows that several layers of change that interact with one another as proof of the confrontation between grand narratives and ante‐narratives.

Keywords: Acquisitions and mergers; Managers; Organizational culture; Change management (search for similar items in EconPapers)
Date: 2008-08
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Citations: View citations in EconPapers (4)

Published in Journal of Organizational Change Management, 2008, 21 (5), pp.589 - 609. ⟨10.1108/09534810810903234⟩

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-02508036

DOI: 10.1108/09534810810903234

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