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Estimation of business process system adequacy

Saïd Assar ()
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Saïd Assar: IMT-BS - DSI - Département Systèmes d'Information - TEM - Télécom Ecole de Management - IMT - Institut Mines-Télécom [Paris] - IMT-BS - Institut Mines-Télécom Business School - IMT - Institut Mines-Télécom [Paris], CEMANTIC - Centre d'Études et de recherches en Management et TIC - TEM - Télécom Ecole de Management - IMT - Institut Mines-Télécom [Paris]

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Abstract: In information systems projects, the adequacy of designed and implemented solution is difficult to define and to measure. Using literature review and empirical investigation, adequacy is defined in this paper as the best compromise between quality requirements and cost constraints. Quality and cost are defined as the weighted sum of quality and cost items. The obtained model is briefly illustrated to show a possible usage of our proposal.

Keywords: BPM system quality; BMP system cost; BPM system evaluation (search for similar items in EconPapers)
Date: 2007-06-11
Note: View the original document on HAL open archive server: https://hal.science/hal-02520476v1
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Published in BPMDS 2007 : 8th Workshop on Business Process Modeling, Development, and Support, Jun 2007, Trondheim, Norway. pp.385 - 388

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