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UNE APPROCHE EMPIRIQUE DE LA CLARIFICATION ET DE L'INTEGRATION ORGANISATIONNELLES GENEREES PAR L'ANALYSE DES PROCESSUS

Anne Maurand-Valet () and Lucile Pedra
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Anne Maurand-Valet: MRM - Montpellier Research in Management - UM1 - Université Montpellier 1 - UPVM - Université Paul-Valéry - Montpellier 3 - UM2 - Université Montpellier 2 - Sciences et Techniques - UPVD - Université de Perpignan Via Domitia - Groupe Sup de Co Montpellier (GSCM) - Montpellier Business School, •JPEG - Laboratoire des sciences Juridiques, Politique, Economiques et de Gestion - AU - Avignon Université
Lucile Pedra: CREGOR - Centre de Recherche sur la Gestion des Organisations - UM2 - Université Montpellier 2 - Sciences et Techniques

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Abstract: After having presented the theorical hypothesis of clarification and integration of the organization through the practise of analysis of the processes, this analyse is presented as an essential stage at the same time during the installation of a ERP and during certification ISO 9000 of the organization. The organisational consequences of an analysis of the processes are then treated. They confirm the assumption of a clarification and an integration of the organization and furthermore show the appearance of a dimension of coercion or training

Keywords: : ERP; ISO; clarification; integration; ERP; intégration (search for similar items in EconPapers)
Date: 2007-05-23
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Published in congrès de l'Association Francophone de Comptabilité, May 2007, Poitiers, France

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