From Data to Information: about the importance of conventions in organisations

De la donnée à l'information: de l'importance des conventions dans les organisations

Gabriel Colletis (), Etienne Fieux (), Anne Isla and Adrien Peneranda ()
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Gabriel Colletis: LEREPS - Laboratoire d'Etude et de Recherche sur l'Economie, les Politiques et les Systèmes Sociaux - UT Capitole - Université Toulouse Capitole - UT - Université de Toulouse - UT2J - Université Toulouse - Jean Jaurès - UT - Université de Toulouse - Institut d'Études Politiques [IEP] - Toulouse - ENSFEA - École Nationale Supérieure de Formation de l'Enseignement Agricole de Toulouse-Auzeville
Etienne Fieux: IMT - Institut de Mathématiques de Toulouse UMR5219 - UT Capitole - Université Toulouse Capitole - UT - Université de Toulouse - INSA Toulouse - Institut National des Sciences Appliquées - Toulouse - INSA - Institut National des Sciences Appliquées - UT - Université de Toulouse - UT2J - Université Toulouse - Jean Jaurès - UT - Université de Toulouse - UT3 - Université Toulouse III - Paul Sabatier - UT - Université de Toulouse - CNRS - Centre National de la Recherche Scientifique
Adrien Peneranda: LEREPS - Laboratoire d'Etude et de Recherche sur l'Economie, les Politiques et les Systèmes Sociaux - UT Capitole - Université Toulouse Capitole - UT - Université de Toulouse - UT2J - Université Toulouse - Jean Jaurès - UT - Université de Toulouse - Institut d'Études Politiques [IEP] - Toulouse - ENSFEA - École Nationale Supérieure de Formation de l'Enseignement Agricole de Toulouse-Auzeville

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Abstract: ABSTRACT. We are constantly evolving in multiple organizations and we have to deal with an uninterrupted flow of data and information, which we contribute to feed. These data and information, clearly differentiated in this paper, are neither neutral nor objective but are the result of various operations generated by the organizations that form or use the so-called "data". These operations obey four types of conventions: quantification conventions, contextualization conventions, stating conventions, semiotic conventions, finally. Conventions reflect the doxa and are shaping the norms that frame the economic life and the functioning of organizations. The example of a hospital illustrates these conventions in the article. Another example is used: the added value divide. The balance scorecard of this hospital reflects his performance. The conventions are simultaneously process and result of the action, instituting and instituted, as the "conventionalists" have shown. The conventions and the dispute around them testify to the life of democracy in organizations. The question of the elaboration of conventions is too often ignored and its importance underestimated by the potential actors of the dispute in the organizations and, in particular, the unions.

Keywords: information; information systems; balance scorecard; contextualization; democracy; informations; systèmes d'information; organisations; conventions; quantification; contextualisation; tableau de bord; démocratie (search for similar items in EconPapers)
Date: 2020-04-15
Note: View the original document on HAL open archive server: https://hal.science/hal-02545614v1
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Published in Revue ouverte d'ingénierie des systèmes d'information, 2020, 1 (2), ⟨10.21494/ISTE.OP.2020.0500⟩

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-02545614

DOI: 10.21494/ISTE.OP.2020.0500

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