Towards an improved acceptability assessment model of innovative solutions in the design phase

Linda Acosta Salgado, Auguste Rakotondranaivo () and Eric Bonjour ()
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Linda Acosta Salgado: ERPI - Equipe de Recherche sur les Processus Innovatifs - UL - Université de Lorraine
Auguste Rakotondranaivo: ERPI - Equipe de Recherche sur les Processus Innovatifs - UL - Université de Lorraine
Eric Bonjour: ERPI - Equipe de Recherche sur les Processus Innovatifs - UL - Université de Lorraine

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Abstract: The development of innovative solutions that satisfy stakeholder needs and have successful selling is one of the main challenges of design processes. To estimate this success, the assessment of acceptability or acceptance of innovations has been the subject of multiple research studies and has led to different models that mainly concern the acceptance of the new technology in the usage phase. However, with regard to evolution in design, these models do not seem to be adapted. This paper proposes to characterize existing evaluation models by a literature review, reveals unexplored characteristics of acceptability evaluation and provides guidance for future research.

Keywords: Technology Acceptance Model; user-centred design; evaluation; acceptability; Innovation (search for similar items in EconPapers)
Date: 2022
Note: View the original document on HAL open archive server: https://hal.science/hal-02845177
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Published in International Journal of Business Information Systems, 2022, 41 (1), ⟨10.1504/IJBIS.2020.10029802⟩

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-02845177

DOI: 10.1504/IJBIS.2020.10029802

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