Relation entre motivation et implication organisationnelle. Une étude dans le secteur de l'hôtellerie en France

Abderrahman Jahmane, Shoei Kadogami () and Amira Belhadj
Additional contact information
Abderrahman Jahmane: IPAG Business School
Amira Belhadj: ESSECT - Ecole Supérieure des Sciences Economiques et Commerciales de Tunis - Université de Tunis

Post-Print from HAL

Abstract: The motivation and organizational involvement of receptionists is a concern for hoteliers , as they reflect the image of the establishment in the eyes of its customers. These two notions have long attracted the interest of researchers, but little research has been done on the possible links between them. The aim of this research is to reveal the possible relationships between the motivating factors defined by the theory of self-determination and the organizational implication among receptionists in the hotel industry. A significant effect of the implication on the motivating factors could be demonstrated thanks to a modeling in structural equations. Managerial implications will be presented at the end of the discussion.

Keywords: Organizational involvement; Motivation; measurement scale; hotel industry; Implication organisationnelle; Echelle de mesure; Hôtellerie (search for similar items in EconPapers)
Date: 2020-06-01
Note: View the original document on HAL open archive server: https://hal.science/hal-02872473
References: View references in EconPapers View complete reference list from CitEc
Citations:

Published in Management & sciences sociales, 2020, Intelligence collective et co-créativité, 28, pp.37-58

Downloads: (external link)
https://hal.science/hal-02872473/document (application/pdf)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-02872473

Access Statistics for this paper

More papers in Post-Print from HAL
Bibliographic data for series maintained by CCSD ().