Decision Support by Handling Experience Feedback of Crisis Situations

Mohamed Sediri (), Nada Matta (), Sophie Loriette () and Alain Hugerot ()
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Mohamed Sediri: Tech-CICO - TECHnologies pour la Coopération, l’Interaction et les COnnaissances dans les collectifs - ICD - Institut Charles Delaunay - UTT - Université de Technologie de Troyes - CNRS - Centre National de la Recherche Scientifique - CNRS - Centre National de la Recherche Scientifique
Nada Matta: Tech-CICO - TECHnologies pour la Coopération, l’Interaction et les COnnaissances dans les collectifs - ICD - Institut Charles Delaunay - UTT - Université de Technologie de Troyes - CNRS - Centre National de la Recherche Scientifique - CNRS - Centre National de la Recherche Scientifique
Sophie Loriette: LM2S - Laboratoire Modélisation et Sûreté des Systèmes - ICD - Institut Charles Delaunay - UTT - Université de Technologie de Troyes - CNRS - Centre National de la Recherche Scientifique
Alain Hugerot: SAMU10 - Troyes - SAMU-SESU - SESU Centre hospitalier de Troyes

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Abstract: The medical services have a key role when the crisis endangers lives. The surprising events and the time pressure render the decisions more crucial and interventions become more complex. A lot of progress has been made about this issue, such as improving emergency services in hospitals and establishing cell crises, defining general and specific plans of intervention and ministerial circulars awareness to deal with most common threats. But, challenges of optimality, decisions speed, and interventions effectiveness are still present. These problems have, in general, three issues; communication, coordination and loss of information. We present in this paper our results related to the definition of structure and interfaces in order to handle experience of crisis management. The aim is to define a decision making environment based on the emergency experience feedback (Experience representation and use).

Keywords: Engineering and Management; Experience and Situations Representations; Emergency Crisis Management; Scenarios; Decision Making under Stress; Time; Space; Task Dependence (search for similar items in EconPapers)
Date: 2013
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Published in The International Conference on Knowledge Discovery and Information Retrieval and the International Conference on Knowledge Management and Information Sharing (KMIS-2013), 2013, Vilamoura, Portugal. pp.351-359, ⟨10.5220/0004545003510359⟩

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-02879688

DOI: 10.5220/0004545003510359

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