Chief happiness officer: What does this position bring to well-being at the workplace?

Chief Happiness Officer: quelles contributions au bien-être en entreprise ?

Sabrina Tanquerel () and Roland Condor ()
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Sabrina Tanquerel: Métis Lab EM Normandie - EM Normandie - École de Management de Normandie = EM Normandie Business School
Roland Condor: Métis Lab EM Normandie - EM Normandie - École de Management de Normandie = EM Normandie Business School

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Abstract: The interest and controversy spawned by the creation of a "chief happiness officer" (CHO) lead to asking how this position will actually contribute to well-being at the workplace. Is the CHO a "gadget", or does this position signal an actual advance toward improving well-being in firms ? Answers to this question are based on an analysis of the literature on well-being at the workplace and on a qualitative study of CHOs (or their equivalent). Although CHOs are recruited in an effort to improve hedonistic well-being and foster horizontal management, appointing a CHO has little to do with the pursuit of happiness (eudemonic well-being). Some CHOs are recruited for utilitarian purposes, but this might undermine any contribution they make to well-being in the long run. The contribution to well-being made by appointing a CHO falls short and has to be completed with other arrangements.

Date: 2020
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Published in Gérer et Comprendre. Annales des Mines, 2020, 140, pp.5-18. ⟨10.3917/geco1.140.0005⟩

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-02901482

DOI: 10.3917/geco1.140.0005

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