Knowledge management system for holding storytelling in the enterprise

Le système de gestion des connaissances pour soutenir le storytelling dans l'entreprise

Eddie Soulier ()
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Eddie Soulier: Tech-CICO - TECHnologies pour la Coopération, l’Interaction et les COnnaissances dans les collectifs - ICD - Institut Charles Delaunay - UTT - Université de Technologie de Troyes - CNRS - Centre National de la Recherche Scientifique - CNRS - Centre National de la Recherche Scientifique

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Abstract: Often, knowledge management plays a major role in organisation performance. Stories and narrative mode of communication are becoming a figure with respect to modern knowledge management. Storytelling overlays the methods and tools for managing accounts inside organizations. The functional computer based definition of Knowledge Management Systems (KMS) becomes an efficient story telling approach to the knowledge management. A design project of such a system in the field of consultancy is presented as an illustration of the principles and difficulties of knowledge transfer through the use of accounts.

Date: 2005-11-01
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Published in Revue Française de Gestion, 2005, 31 (159), pp.247-266. ⟨10.3166/rfg.159.247-266⟩

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-02922618

DOI: 10.3166/rfg.159.247-266

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