Modelling the communication between emergency actors in crisis management

Amina Saoutal (), Jean-Pierre Cahier () and Nada Matta ()
Additional contact information
Amina Saoutal: Tech-CICO - TECHnologies pour la Coopération, l’Interaction et les COnnaissances dans les collectifs - ICD - Institut Charles Delaunay - UTT - Université de Technologie de Troyes - CNRS - Centre National de la Recherche Scientifique - CNRS - Centre National de la Recherche Scientifique
Jean-Pierre Cahier: Tech-CICO - TECHnologies pour la Coopération, l’Interaction et les COnnaissances dans les collectifs - ICD - Institut Charles Delaunay - UTT - Université de Technologie de Troyes - CNRS - Centre National de la Recherche Scientifique - CNRS - Centre National de la Recherche Scientifique
Nada Matta: Tech-CICO - TECHnologies pour la Coopération, l’Interaction et les COnnaissances dans les collectifs - ICD - Institut Charles Delaunay - UTT - Université de Technologie de Troyes - CNRS - Centre National de la Recherche Scientifique - CNRS - Centre National de la Recherche Scientifique

Post-Print from HAL

Abstract: Successful crisis management depends on collaboration between different stakeholders and involved organizations, it also relies on making a good decision in a short time. Therefore, it requires that actors communicate and share information on the field to achieve awareness about the event. Due to an ineffective communication in emergency response, awareness and collaboration are impacted, for that we aim to study the activity and the communication in inter-organizational crisis management and extract the various problems that actors encounter in information sharing which prevent them from achieving their goals. We present in this paper our initial result in which we model the dependencies between different actions, information and actors.

Keywords: Crisis management; Medical services; Collaboration; Organizations; Emergency services; Fires; Information management (search for similar items in EconPapers)
Date: 2014-05-19
References: Add references at CitEc
Citations: View citations in EconPapers (1)

Published in 2014 International Conference on Collaboration Technologies and Systems (CTS), May 2014, Minneapolis, United States. pp.545-552, ⟨10.1109/CTS.2014.6867622⟩

There are no downloads for this item, see the EconPapers FAQ for hints about obtaining it.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-02929649

DOI: 10.1109/CTS.2014.6867622

Access Statistics for this paper

More papers in Post-Print from HAL
Bibliographic data for series maintained by CCSD ().