The impact of the type of bank on customers’ reactions to their bank: The mediating role of trust
Stéphanie Verfay-Bertaud (),
Nathalie Fleck and
Isabelle Prim-Allaz ()
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Stéphanie Verfay-Bertaud: UL2 - Université Lumière - Lyon 2
Isabelle Prim-Allaz: UL2 - Université Lumière - Lyon 2
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Date: 2016-05
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Published in EMAC, May 2016, Oslo, Norway
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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-02954542
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