Committed to Whom? Unraveling How Relational Job Design Influences Volunteers’ Turnover Intentions and Time Spent Volunteering

Kerstin Alfes, Amanda Shantz and Tina Saksida
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Amanda Shantz: LEM - Lille économie management - UMR 9221 - UA - Université d'Artois - UCL - Université catholique de Lille - ULCO - Université du Littoral Côte d'Opale - Université de Lille - CNRS - Centre National de la Recherche Scientifique

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Abstract: This study presents a framework for understanding the processes through which volunteers' perception of relational job design influences their turnover intentions and time spent volunteering. Data sourced from an international aid and development agency in the United Kingdom (n = 534 volunteers) show that volunteers who perceive that their roles are relationally designed (1) report lower intentions to leave their voluntary organization due to their commitment to the voluntary organization; and (2) dedicate more time to volunteering because they are more committed to the beneficiaries of their work. These findings make a theoretical contribution by uncovering two mechanisms that explain how the positive consequences of relational job design unfold.

Keywords: Volunteer time; Turnover intentions; Foci of commitment; Relational job design (search for similar items in EconPapers)
Date: 2015-12
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Published in Voluntas: International Journal of Voluntary and Nonprofit Organizations, 2015, 26 (6), pp.2479-2499. ⟨10.1007/s11266-014-9526-2⟩

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-03001490

DOI: 10.1007/s11266-014-9526-2

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