Countering economic dependency and digital control: from resistance to platform drives’ collective action

Faire face à la dépendance économique et au contrôle numérique: des résistances aux mobilisations professionnelles des chauffeurs des plateformes

Fabien Brugiere ()
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Fabien Brugiere: SAGE - Sociétés, Acteurs, Gouvernement en Europe - UNISTRA - Université de Strasbourg - CNRS - Centre National de la Recherche Scientifique

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Abstract: Digital platforms have come to dominate passenger transport markets via an organisational model designed to mobilise and normalise an increasingly outsourced workforce. The instruments applied – including independent judiciary, economic incentives, digital surveillance and customer evaluations - have sparked worker resistance that can take the shape of fraud, transgression and/or efforts by workers to gain customers' personal loyalty. Collective actions of this sort have given birth to a class of entrepreneurs who transform these underground resistance movements into open social conflict, pursuing a unionisation process rooted in social networks, an accommodation of diverse interests and an extended repertoire of action ranging from public spaces to courts of law.

Keywords: Platform capitalism; independent labour; economic dependence; digital control; resistance; collective action; Capitalisme de plateforme; travail indépendant; dépendance économique; contrôle numérique; résistances; mobilisations professionnelles (search for similar items in EconPapers)
Date: 2019-11-01
Note: View the original document on HAL open archive server: https://hal.science/hal-03027018
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Published in Nouvelle Revue du travail, 2019, Conflictualités ordinaires au travail, 15, pp.5653. ⟨10.4000/nrt.5653⟩

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-03027018

DOI: 10.4000/nrt.5653

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