Standardization of the consumption of telecom services

Estandarización del consumo de servicios de telecomunicaciones

Wilsonn Labossiere, Aldo Levy and Faten Ben Bouheni ()
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Wilsonn Labossiere: IMT-BS - MMS - Département Management, Marketing et Stratégie - TEM - Télécom Ecole de Management - IMT - Institut Mines-Télécom [Paris] - IMT-BS - Institut Mines-Télécom Business School - IMT - Institut Mines-Télécom [Paris], LITEM - Laboratoire en Innovation, Technologies, Economie et Management (EA 7363) - UEVE - Université d'Évry-Val-d'Essonne - IMT-BS - Institut Mines-Télécom Business School - IMT - Institut Mines-Télécom [Paris]
Aldo Levy: LIRSA - Laboratoire interdisciplinaire de recherche en sciences de l'action - CNAM - Conservatoire National des Arts et Métiers [CNAM]
Faten Ben Bouheni: SDSU - San Diego State University, ISC Paris - Institut Supérieur du Commerce de Paris

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Abstract: This article analyzes ethnicity in the consumption of ethno-telecom services. A quantitative study was conducted on a sample of 418 observations, made up of people of foreign origin living in France. Our results confirm the determinant role of the "symbolic" aspect of ethnicity in the use of telecommunication services by ethnic consumers.

Date: 2019
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Published in La Revue des Sciences de Gestion, 2019, 295, pp.83-92. ⟨10.3917/rsg.295.0083⟩

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-03030656

DOI: 10.3917/rsg.295.0083

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