Understanding the value process: Value creation in a luxury service context

Holmqvist J., Visconti L. M., Grönroos C., Guais B. and Aurélie Kessous ()
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Aurélie Kessous: CERGAM - Centre d'Études et de Recherche en Gestion d'Aix-Marseille - AMU - Aix Marseille Université - UTLN - Université de Toulon

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Date: 2020
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Published in Journal of Business Research, 2020, 120, pp.114-126

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