Information technologies and system evaluation: Uses and practices in the online context

Sabrina Boulesnane (), Laïd Bouzidi () and Elias Boukrami ()
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Sabrina Boulesnane: MAGELLAN - Laboratoire de Recherche Magellan - UJML - Université Jean Moulin - Lyon 3 - Université de Lyon - Institut d'Administration des Entreprises (IAE) - Lyon
Laïd Bouzidi: MAGELLAN - Laboratoire de Recherche Magellan - UJML - Université Jean Moulin - Lyon 3 - Université de Lyon - Institut d'Administration des Entreprises (IAE) - Lyon
Elias Boukrami: Regent's University London

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Abstract: The purpose of this paper is to have a clear understanding of user's management strategies' in an online information technologies environment. The contribution focuses on a recent exploratory study carried out with notarial e-tourism platforms for a better unders anding of design evaluation and uses. The conceptual framework links various dimensions with a strategic perspective in the information science and technolog ies domains : online information design evaluation . We develop a conceptual model emerging from the review of existing literature. We identify that homepage construction, users' satisfaction, Web 2.0 technologies and s ocial media initiatives are k ey factors affecting positively the website design effectiveness. We stress that even though the different dimensions can be considered separately, as they have an interdependent and a positive correlation with platform performance. Research finding are used as a basis for developing prescriptive guidelines to better direct the activities for designing and developing e-commerce online platforms .

Keywords: Website design; E-tourism; Design evaluation; Uses and practices; online; information design (search for similar items in EconPapers)
Date: 2020-11
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Published in International Journal of Computer and Information Technology (IJCIT), 2020, 9 (6), pp.143-156

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-03099474

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