Self-construals as the locus of paradoxical consumer empowerment in self-service retail technology environments

Virginie Schweitzer () and Françoise Simon ()
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Virginie Schweitzer: CREGO - Centre de Recherche en Gestion des Organisations - Université de Haute-Alsace (UHA) - Université de Haute-Alsace (UHA) Mulhouse - Colmar - UB - Université de Bourgogne - UBFC - Université Bourgogne Franche-Comté [COMUE] - UFC - Université de Franche-Comté - UBFC - Université Bourgogne Franche-Comté [COMUE]

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Date: 2021-03
Note: View the original document on HAL open archive server: https://ube.hal.science/hal-03110766v1
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Published in Journal of Business Research, 2021, 126, pp.291-306. ⟨10.1016/j.jbusres.2020.11.027⟩

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-03110766

DOI: 10.1016/j.jbusres.2020.11.027

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