Impact of IT integration on the firm’s knowledge absorption and desorption

Jessica Braojos, Jose Benitez, Javier Llorens and Laura Ruiz
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Jessica Braojos: URL - Universitat Ramon Llull [Barcelona], UGR - Universidad de Granada = University of Granada
Jose Benitez: ESC [Rennes] - ESC Rennes School of Business
Javier Llorens: UGR - Universidad de Granada = University of Granada
Laura Ruiz: UGR - Universidad de Granada = University of Granada, ESC [Rennes] - ESC Rennes School of Business

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Abstract: This paper examines the impact of the integration of IT systems with other organizations (IT integration) on the knowledge absorption and desorption of the focal firm. We ran an empirical study in Spain and found that IT integration enables the firm to absorb and desorb knowledge with other organizations, which in turn improves firm performance. This research provides two key contributions to the IS discipline: 1) We introduce the concept of desorptive capacity in the IS research and provide a scale for its measure, 2) we provide a theory of IT integration impact on the firm's knowledge absorption and desorption.

Keywords: IT integration capability; Knowledge absorptive capacity; Knowledge desorptive capacity; IT-enabled organizational capabilities; Business value of IT (search for similar items in EconPapers)
Date: 2020-11
New Economics Papers: this item is included in nep-cse and nep-knm
Note: View the original document on HAL open archive server: https://rennes-sb.hal.science/hal-03160729
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Citations: View citations in EconPapers (1)

Published in Systèmes d'Information & Management, 2020, 57 (7), pp.103290. ⟨10.1016/j.im.2020.103290⟩

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-03160729

DOI: 10.1016/j.im.2020.103290

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