 Governing a union’s external stakeholders: a prioritization method based on relationship quality and perceived impactGouverner les parties prenantes externes d’un syndicat: une méthode de priorisation basée sur la qualité de relation et l’impact perçuGuillaume Plaisance ()
Post-Print from HAL Abstract: Stakeholder governance is a growing issue in the literature and for organizations. The complex and uncertain environment of non-profit organizations forces them to prioritize stakeholder requirements. The traditional criterion of influence and power is nevertheless proving insufficient for these organizations, especially those in political or interest representation sectors. This article proposes to use the relationship quality with stakeholders and its components (trust, satisfaction, influence, commitment) as criteria for prioritization. A study carried out within the "Young Farmers" union questioning external stakeholders on the relationship with the organization and its impact enables to verify the relevance of these criteria. The results contribute to stakeholder theory, but also provide a reasonable vision of the evaluation of organizations. Keywords: governance; impact; stakeholders; non-profit organization; quality of relationship; gouvernance; parties prenantes; organisation à but non-lucratif; qualité de relation (search for similar items in EconPapers) Published in 20ème Conférence Internationale de Gouvernance, Association Académique Internationale de Gouvernance, May 2021, Sherbrooke, Canada There are no downloads for this item, see the EconPapers FAQ for hints about obtaining it. Related works: Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-03189047 Access Statistics for this paper More papers in Post-Print from HAL |
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