Risk-aware business process management using multi-view modeling: method and tool

Rafika Thabet (rafika.thabet@gmail.com), Dominik Bork, Amine Boufaied (boufaied.amine@gmail.com), Elyes Lamine (elyes.lamine@mines-albi.fr), Ouajdi Korbaa (ouajdi.korbaa@centraliens-lille.org) and Hervé Pingaud (herve.pingaud@univ-jfc.fr)
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Rafika Thabet: ISITCom - Institut Supérieur d'Informatique et des Techniques de Communication (Université de Sousse) - Université de Sousse, LGC - Laboratoire de Génie Chimique - UT3 - Université Toulouse III - Paul Sabatier - UT - Université de Toulouse - CNRS - Centre National de la Recherche Scientifique - Toulouse INP - Institut National Polytechnique (Toulouse) - UT - Université de Toulouse
Dominik Bork: Business Informatics Group [Vienne] - TU Wien - Vienna University of Technology = Technische Universität Wien, Universität Wien = University of Vienna
Amine Boufaied: ISITCom - Institut Supérieur d'Informatique et des Techniques de Communication (Université de Sousse) - Université de Sousse
Elyes Lamine: INUC - Institut national universitaire Champollion - UT - Université de Toulouse, CGI - Centre Génie Industriel - IMT Mines Albi - IMT École nationale supérieure des Mines d'Albi-Carmaux - IMT - Institut Mines-Télécom [Paris]
Ouajdi Korbaa: ISITCom - Institut Supérieur d'Informatique et des Techniques de Communication (Université de Sousse) - Université de Sousse
Hervé Pingaud: LGC - Laboratoire de Génie Chimique - UT3 - Université Toulouse III - Paul Sabatier - UT - Université de Toulouse - CNRS - Centre National de la Recherche Scientifique - Toulouse INP - Institut National Polytechnique (Toulouse) - UT - Université de Toulouse

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Abstract: Risk-aware Business Process Management (R-BPM) has been addressed in research since more than a decade. However, the integration of the two independent research streams is still ongoing with a lack of research focusing on the conceptual modeling perspective. Such an integration results in an increased meta-model complexity and a higher entry barrier for modelers in creating conceptual models and for addressees of the models in comprehending them. Multi-view modeling can reduce this complexity by providing multiple interdependent viewpoints that, all together, represent a complex system. Each viewpoint only covers those concepts that are necessary to separate the different concerns of stakeholders. However, adopting multi-view modeling discloses a number of challenges particularly related to managing consistency which is threatened by semantic and syntactic overlaps between the viewpoints. Moreover, usability and efficiency of multi-view modeling have never been systematically evaluated. This paper reports on the conceptualization, implementation, and empirical evaluation of e-BPRIM, a multi-view modeling extension of the Business Process-Risk Management-Integrated Method (BPRIM). The findings of our research contribute to theory by showing, that multi-view modeling outperforms diagram-oriented modeling by means of usability and efficiency of modeling, and quality of models. Moreover, the developed modeling tool is openly available, allowing its adoption and use in R-BPM practice. Eventually, the detailed presentation of the conceptualization serves as a blueprint for other researchers aiming to harness multi-view modeling.

Keywords: Risk-aware business process management; Meta-modeling; Multi-view modeling; Consistency (search for similar items in EconPapers)
Date: 2021
Note: View the original document on HAL open archive server: https://imt-mines-albi.hal.science/hal-03202277v1
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Published in Requirements Engineering, 2021, 26 (3), pp.371-397. ⟨10.1007/s00766-021-00348-2⟩

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-03202277

DOI: 10.1007/s00766-021-00348-2

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