Information Crises and Crisis Information

Philippe Baumard ()
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Philippe Baumard: X - École polytechnique - IP Paris - Institut Polytechnique de Paris

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Abstract: Information crises are failures of sense-making in organizations, i.e., failures to attribute a meaning and interpretation that can lead to a corrective action. Challenging the hierarchy of data, information, and knowledge, this entry argues that information crises cannot be resolved through normalization and normative prescriptions, but rather by the reinstallment of behavioral-involvement mechanisms, that have been lost in electronic mass-intermediation of postindustrial organizations.

Date: 2009-12-17
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Published in in : Marcia J. Bates and Mary Niles Maack (Eds). Encyclopedia Of Library And Information Sciences (ELIS),, Third Edition, Forthcoming 2009, pp.2409 - 2415, 2009, ⟨10.1081/e-elis3-120043272⟩

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-03227775

DOI: 10.1081/e-elis3-120043272

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