A dynamic model of the effects of feedback-seeking behavior and organizational commitment on newcomer turnover

Christian Vandenberghe, Guylaine Landry, Kathleen Bentein, Frederik Anseel, Karim Mignonac and Patrice Roussel
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Karim Mignonac: TSM - Toulouse School of Management Research - UT Capitole - Université Toulouse Capitole - UT - Université de Toulouse - CNRS - Centre National de la Recherche Scientifique - TSM - Toulouse School of Management - UT Capitole - Université Toulouse Capitole - UT - Université de Toulouse
Patrice Roussel: TSM - Toulouse School of Management Research - UT Capitole - Université Toulouse Capitole - UT - Université de Toulouse - CNRS - Centre National de la Recherche Scientifique - TSM - Toulouse School of Management - UT Capitole - Université Toulouse Capitole - UT - Université de Toulouse

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Abstract: Theory and conventional wisdom suggest that progressive reduction of feedback-seeking behavior (FSB) during entry is indicative of work adjustment. We argue that a downside of this process is that newcomers' social integration and acculturation may be weakened. This suggests declining levels of FSB may result in decreased organizational commitment across time and ultimately greater turnover likelihood. These predictions were examined in two longitudinal studies (Study 1, N = 158; Study 2, N = 170) among newcomers. In both studies, FSB by supervisor inquiry was found to decline across time, and the decrease in FSB preceded a steeper decline in affective organizational commitment. In Study 1, the decline of commitment also resulted in a steeper decrease in FSB. Study 2 further found the decline in commitment to mediate the relationship between the decrease in FSB and increased turnover intention. Finally, increased turnover intention mediated the relationship between the decline in commitment and increased turnover the following year. Bridging research on FSB and organizational commitment, these findings shed new light on the influence of the dynamics of FSB on newcomer turnover.

Keywords: Feedback-seeking behavior; organizational commitment; turnover; growth/longitudinal modeling (search for similar items in EconPapers)
Date: 2019-05-24
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Citations: View citations in EconPapers (2)

Published in Journal of Management, 2019, vol. 47 (n° 2), pp.519-544-519-544. ⟨10.1177/0149206319850621⟩

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-03287023

DOI: 10.1177/0149206319850621

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