When an Institutional IT Renews a Connected Vehicle Ecosystem: Evidence from the trust-mediator Role of Blockchain Technology *

Marta Ballatore, Lise Arena () and Amel Attour ()
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Marta Ballatore: GREDEG - Groupe de Recherche en Droit, Economie et Gestion - UNS - Université Nice Sophia Antipolis (1965 - 2019) - CNRS - Centre National de la Recherche Scientifique - UniCA - Université Côte d'Azur
Lise Arena: GREDEG - Groupe de Recherche en Droit, Economie et Gestion - UNS - Université Nice Sophia Antipolis (1965 - 2019) - CNRS - Centre National de la Recherche Scientifique - UniCA - Université Côte d'Azur
Amel Attour: GREDEG - Groupe de Recherche en Droit, Economie et Gestion - UNS - Université Nice Sophia Antipolis (1965 - 2019) - CNRS - Centre National de la Recherche Scientifique - UniCA - Université Côte d'Azur

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Abstract: This research focuses on the role of blockchain technology as a vector of inter-organizational trust in a reconfiguring ecosystem phase. Using qualitative analysis of data mainly from semistructured interviews, this study focuses primarily on the deployment of this emerging technology within a connected automotive ecosystem. Based on the notion of "trust-mediator technology", we show how blockchain technology is perceived as an institutional technology offering a new form of governance for all transactions and exchanges between the ecosystem actors. Although the functionalities offer automation to reduce the use of trusted third parties, preliminary results still show a strong commitment to current governance systems, such as regulatory and contractual frameworks. Ecosystem actors consider that complementarity between traditional institutional structures and decentralised blockchain is paramount for the success of any cooperation and collaboration on data on a connected vehicle.

Keywords: Blockchain; trust; institutional technology; connected vehicle; ecosystem renewal (search for similar items in EconPapers)
Date: 2021-06-09
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Published in 26ème conférence de l'AIM, Jun 2021, Online, France

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