La fraude est-elle gérable ? Application au cas des assurances complémentaires santé

Nicolas Dufour and Emmanuel Laffort ()
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Nicolas Dufour: PSB - Paris School of Business - HESAM - HESAM Université - Communauté d'universités et d'établissements Hautes écoles Sorbonne Arts et métiers université
Emmanuel Laffort: CREG - Centre de recherche et d'études en gestion - UPPA - Université de Pau et des Pays de l'Adour

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Abstract: Fraud is a cyclical field of study while it should be a continuous one. The field is studied when fraud comes in the newspaper but — despite some isolated initiatives — become more or less neglected as time passes and until next case. Unfortunately, these initiatives are often normative and organizations may feel reasonably protected from fraud in following anti-fraud schemes. This raises the question of the capacity of organizations to adopt a structured response against fraud. Based on a case study in the field of complementary health insurance, we suggest that considering appropriation is a useful way to help managing fraud.

Keywords: Operational Risk; Fraud; Appropriation; Enactment; Complementary Health Insurance Riesgo operacional; Blabla (search for similar items in EconPapers)
Date: 2018
Note: View the original document on HAL open archive server: https://hal.science/hal-03335959v1
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Published in Colloque de Nice / 6-7 décembre 2001 La communication d'entreprise - Regards croisés Sciences de Gestion / Sciences de l'information et de la communication Actes du 5ème colloque du Centre de Recherches en Information et Communication, 2018, 126, pp.211-237. ⟨10.3917/resg.126.0211⟩

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-03335959

DOI: 10.3917/resg.126.0211

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