Do hotel financial factors influence satisfaction?

Christos Alexakis, Michael Dowling, Vasileios Pappas, Manimozhi Ramachandiran and Favianos Skalvos
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Christos Alexakis: ESC [Rennes] - ESC Rennes School of Business
Michael Dowling: ESC [Rennes] - ESC Rennes School of Business
Vasileios Pappas: Kent Business School, University of Kent
Manimozhi Ramachandiran: NEOMA - Neoma Business School
Favianos Skalvos: University of Piraeus

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Keywords: Hotel satisfaction; Service quality; Financial measures (search for similar items in EconPapers)
Date: 2021-09
Note: View the original document on HAL open archive server: https://rennes-sb.hal.science/hal-03358054
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Citations: View citations in EconPapers (1)

Published in Annals of Tourism Research, 2021, 90, pp.103128. ⟨10.1016/j.annals.2020.103128⟩

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-03358054

DOI: 10.1016/j.annals.2020.103128

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