Shopping mall retailing: A bibliometric analysis and systematic assessment of Chebat's contributions

N. Krey, Karine Picot-Coupey () and Gérard Cliquet ()
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N. Krey: Rowan University
Karine Picot-Coupey: CREM - Centre de recherche en économie et management - UNICAEN - Université de Caen Normandie - NU - Normandie Université - UR - Université de Rennes - CNRS - Centre National de la Recherche Scientifique
Gérard Cliquet: CREM - Centre de recherche en économie et management - UNICAEN - Université de Caen Normandie - NU - Normandie Université - UR - Université de Rennes - CNRS - Centre National de la Recherche Scientifique

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Abstract: Shopping malls are unique retail environments offering individual consumption experiences within a holistic retail ecosystem. Drawing on a bibliometric analysis and a systematic review of 31 articles, this research synthetizes Jean-Charles Chebat's contributions to the shopping mall literature. Findings highlight four core clusters of the shopping mall literature, namely spatial wayfinding, atmospherics, consumer differences across shopping mall experiences, and shopping mall consequences. The newly developed Shopping Mall Experience Framework extends Chebat's research proposing additional elements of interest for current mall retailing research. Managerial implications offer practical guidance on successfully designing and maneuvering shopping malls of the future.

Keywords: Bibliometric analysis; Mall atmospherics; Shopping mall; Systematic review; Value (search for similar items in EconPapers)
Date: 2022
New Economics Papers: this item is included in nep-ure
Note: View the original document on HAL open archive server: https://hal.science/hal-03373705
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Citations: View citations in EconPapers (5)

Published in Journal of retailing and consumer services, 2022, 64, pp.102702. ⟨10.1016/j.jretconser.2021.102702⟩

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-03373705

DOI: 10.1016/j.jretconser.2021.102702

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