Digitalization strategies in wholesaling services

Stratégies de digitalisation dans les services de gros

Gilles Paché (), Christian Morel and Gérard Roveillo ()
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Gilles Paché: CERGAM - Centre d'Études et de Recherche en Gestion d'Aix-Marseille - AMU - Aix Marseille Université - UTLN - Université de Toulon
Christian Morel: Jonction Consulting
Gérard Roveillo: KEDGE Business School [Toulon]

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Abstract: Wholesaling services are now subject to virtuous logistics practices, particularly in terms of managing delivery rounds in urban areas, creating skilled jobs and using eco-efficient transport techniques. As the monitoring of physical flows by information flows is at the heart of virtuous logistics practices, attention is paid in the viewpoint to the adoption of digital tools by wholesalers in order to improve them.

Keywords: digitalization; information system; logistical practices; transport; wholesaling services; digitalisation; système d’information; pratiques logistiques; services de gros (search for similar items in EconPapers)
Date: 2021-10-27
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Published in European Review of Service Economics and Management, 2021, Revue Européenne d’Économie et Management des Services 2021 – 2, n° 12, 2021 – 2 (n° 12), pp.157-169. ⟨10.48611/isbn.978-2-406-12261-6.p.0157⟩

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-03407691

DOI: 10.48611/isbn.978-2-406-12261-6.p.0157

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