La dimension « relation client » du métier de conducteur-livreur, un facteur d’engagement envers le métier

Laure Jacquemier-Paquin, Sophie Claye-Puaux and Sophie Jeanpert
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Laure Jacquemier-Paquin: CERGAM - Centre d'Études et de Recherche en Gestion d'Aix-Marseille - AMU - Aix Marseille Université - UTLN - Université de Toulon

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Date: 2018
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Published in Revue management & avenir, 2018, 100 (2), pp.47. ⟨10.3917/mav.100.0047⟩

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-03511265

DOI: 10.3917/mav.100.0047

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