When are extreme ratings more helpful? Empirical evidence on the moderating effects of review characteristics and product type
Raffaele Filieri (),
Elisabetta Raguseo and
Claudio Vitari ()
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Claudio Vitari: CERGAM - Centre d'Études et de Recherche en Gestion d'Aix-Marseille - AMU - Aix Marseille Université - UTLN - Université de Toulon
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Date: 2018-11
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Published in Computers in Human Behavior, 2018, 88, pp.134-142. ⟨10.1016/j.chb.2018.05.042⟩
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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-03511272
DOI: 10.1016/j.chb.2018.05.042
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