Digital transformation of healthcare through innovative business models: case of India

Nirjhar Nigam () and Sondes Mbarek ()
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Nirjhar Nigam: ICN Business School, CEREFIGE - Centre Européen de Recherche en Economie Financière et Gestion des Entreprises - UL - Université de Lorraine
Sondes Mbarek: IMT-BS - DEFI - Département Droit, Économie et Finances - TEM - Télécom Ecole de Management - IMT - Institut Mines-Télécom [Paris] - IMT-BS - Institut Mines-Télécom Business School - IMT - Institut Mines-Télécom [Paris], LITEM - Laboratoire en Innovation, Technologies, Economie et Management (EA 7363) - UEVE - Université d'Évry-Val-d'Essonne - Université Paris-Saclay - IMT-BS - Institut Mines-Télécom Business School - IMT - Institut Mines-Télécom [Paris]

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Abstract: Even today, the majority of the Indian population does not have access to a quality health care system. To overcome this problem, entrepreneurs bring new ideas through technological progress and the use of social networks and mobile applications. In this article, the authors study 94 Indian healthcare startups launched between 2008 and 2019. The aim is to understand how these startups use innovative business models and how the digital transformation of the healthcare system is occurring. It emerges that new innovations (social networks, mobile applications, artificial intelligence and complex simulators) have made it possible to improve the connection between doctors and patients and that startups are revolutionizing the delivery of health care in India.

Keywords: Digital transformation; Healthcare; Business models; Startups; Innovation (search for similar items in EconPapers)
Date: 2021-05-20
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Published in ADERSE 2020 : 17ème Congrès de l'ADERSE. "Data et RSE : nouveaux enjeux pour le management ?", May 2021, Evry (en distanciel), France

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-03549067

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